Last updated: 19th June, 2026
Welcome to 360 IDEAS. These Terms & Conditions govern your use of our website, services, booking pages, consultations, packages, content, and any related communication with us. By using this website or engaging our services, you agree to these Terms & Conditions. If you do not agree, please do not use our website or services.
1. About 360 IDEAS
360 IDEAS provides marketing, advertising, brand strategy, campaign planning, social media, content production, media buying, performance review, and related business growth services. Our services may be delivered through consultations, project-based work, monthly packages, campaign support, digital content, reports, recommendations, or other agreed deliverables.
2. Use of Our Website
You agree to use this website only for lawful purposes. You must not misuse the website, attempt to interfere with its security, copy its content without permission, or use it in a way that may damage 360 IDEAS or other users. The content on this website is provided for general information and marketing purposes. We may update, remove, or change any content at any time.
3. Consultations and Bookings
360 IDEAS may offer free or paid consultations to understand your business, goals, challenges, and service needs. A consultation does not guarantee that we will accept your project. After the consultation, we may recommend a suitable package, custom service, or next step. If we are the right fit, we’ll provide you with a fee based on your project scope, selected package, timeline, and requirements. Booking a consultation does not create a client relationship until both parties agree on the service’s scope, pricing, and payment terms.
4. Service Packages and Pricing
Our service fees may be based on fixed packages, monthly retainers, campaign scope, project complexity, or custom quotations. Prices shown on the website are subject to change and may not include third-party costs such as advertising budget, influencer fees, production costs, software subscriptions, printing, media placement, transport, or other external expenses unless clearly stated. Final pricing will be confirmed before work begins.
5. Payments
Work begins only after the required payment, deposit, or agreed initial fee has been received. Payment terms will be shared in the quotation, invoice, proposal, or service agreement. Failure to make payment on time may result in delayed work, paused services, or cancellation of the project. All payments must be made through the approved payment channels provided by 360 IDEAS.
6. Client Responsibilities
To help us deliver quality work, clients must provide accurate information, timely feedback, brand assets, login access where needed, approvals, and any required materials. Delays in providing information, feedback, payment, or approvals may affect project timelines. 360 IDEAS will not be responsible for delays caused by incomplete or late client input.
7. Project Timelines and Delivery
Timelines will depend on the service scope, client responsiveness, revisions, campaign requirements, and third-party dependencies. We will make reasonable efforts to meet agreed timelines, but delivery dates may change where there are delays outside our control.
8. Revisions
Where applicable, revision terms will be stated in the proposal, package, invoice, or agreement. Revisions must relate to the original agreed scope. New concepts, additional pages, extra designs, new campaign directions, or major changes may attract additional fees.
9. Advertising and Campaign Results
360 IDEAS uses strategy, creativity, data, and campaign management practices to improve marketing performance. However, we do not guarantee specific results such as sales volume, revenue, follower growth, leads, conversions, ranking positions, viral reach, or return on ad spend. Campaign results may be affected by market conditions, competition, product quality, offer strength, pricing, audience behaviour, platform changes, budget, and other factors outside our control.
10. Media Buying and Ad Spend
For advertising services, ad spend is separate from our management fee unless clearly stated. The client is responsible for funding advertising accounts, approving budgets, and complying with the policies of platforms such as Meta, Google, TikTok, LinkedIn, or any other advertising channel used. 360 IDEAS is not responsible for account restrictions, rejected ads, platform policy changes, or performance changes caused by third-party platforms.
11. Influencers and Third Parties
Where influencer marketing, livestream commerce, media placement, printing, production, software, or other third-party services are involved, those third parties may have their own fees, terms, schedules, and policies. 360 IDEAS may help with coordination, but we are not responsible for third-party failures, delays, pricing changes, misconduct, platform issues, or service interruptions unless directly caused by our negligence.
12. Intellectual Property
All original creative work produced by 360 IDEAS remains the property of 360 IDEAS until full payment has been made. After full payment, the client receives the agreed usage rights for the final approved deliverables. Drafts, rejected concepts, internal documents, strategy frameworks, templates, source files, and working files remain the property of 360 IDEAS unless otherwise agreed in writing. Clients must ensure they have the legal right to use any logos, images, videos, fonts, music, text, data, or materials they provide to us.
13. Portfolio Rights
Unless the client requests otherwise in writing, 360 IDEAS may display completed work, campaign samples, testimonials, brand names, results, or project highlights in our portfolio, website, social media, proposals, and marketing materials. Confidential information will not be shared without permission.
14. Confidentiality
Both parties agree to keep confidential business information private. This includes strategy documents, pricing, campaign data, login details, business plans, customer data, and any sensitive information shared during the project. Confidentiality does not apply to information that is already public, independently developed, or required to be disclosed by law.
15. Cancellations and Refunds
Cancellation and refund terms depend on the type of service, stage of work, and resources already committed. Fees paid for consultations, strategy work, campaign planning, content already created, media buying management, or work already started may be non-refundable. Where a refund applies, it will be assessed based on the unused portion of the service and any costs already incurred.
16. Website Content and Accuracy
We try to keep the information on our website accurate and up to date, but we do not guarantee that all content will always be complete, current, or error-free. We may change our services, pricing, packages, descriptions, and website content at any time without prior notice.
17. Limitation of Liability
To the fullest extent permitted by law, 360 IDEAS will not be liable for indirect, incidental, special, or consequential losses, including loss of profit, loss of revenue, loss of data, loss of business opportunity, or reputational damage arising from the use of our website or services. Our total liability for any claim relating to a paid service will not exceed the amount paid by the client for that specific service.
18. External Links
Our website may contain links to third-party websites, booking platforms, payment processors, social media platforms, or other external resources. We are not responsible for the content, privacy practices, security, or terms of any third-party website or platform.
19. Privacy
Your use of our website and services may involve the collection and processing of personal information. Please refer to our Privacy Policy for details on how we collect, use, and protect your data.
20. Changes to These Terms
360 IDEAS may update these Terms and Conditions at any time. The updated version will be posted on this page with a revised date. Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms and Conditions.
21. Governing Law
The laws of Ghana shall govern these Terms and Conditions. Any disputes shall first be resolved through good-faith discussion. If unresolved, the matter may be handled in accordance with applicable laws and dispute resolution processes in Ghana.
22. Contact Us
For questions about these Terms and Conditions, please contact:
360 IDEAS
Email: support@3sixtyideas.com
Phone: +233 546 649 261
Website: https://3sixtyideas.com
